Five steps, no surprises
Every planned renovation — a walk-in shower, a whole-house flooring replacement, new siding — runs the same way. You always know what's happening this week, what's happening next, and what it costs.
How a renovation runs, step by step
Timelines vary with scope, but the sequence never does.
- 01
Consultation
Typically 45–90 minutes, at your home
We walk the space with you, measure, and listen to what's actually bothering you about it — not just the item on your list. We look at what's behind the finishes too: plumbing runs, panel capacity, subfloor condition, ventilation, age of the home. That's also when we flag anything that changes scope, like a pre-1978 home requiring lead-safe practices.
What we need from you- Show us the rooms and tell us what you'd change
- Share a rough budget range so we can steer material choices honestly
- Bring any photos, plans or inspiration you've collected
- 02
Design & Planning
Usually a few days to two weeks
Layout, fixtures, finishes and material selections get resolved on paper before anyone picks up a hammer. We show real options at real prices — tile, vanities, flooring, paint, hardware — and lock in the specification. Deciding here rather than mid-demolition is what keeps a project on schedule and out of change-order territory.
What we need from you- Review and approve the layout and selections
- Confirm material choices so ordering can start
- Tell us about any dates that matter — travel, holidays, a new baby
- 03
Proposal
Delivered after selections are set
You get one document: a line-item scope of work, the materials specified, the fixed price, the payment schedule and the estimated timeline. No allowances that quietly balloon later, no vague line items. If financing is part of the plan, this is the point where it gets sorted.
What we need from you- Read the scope line by line and ask about anything unclear
- Approve in writing to hold a start date
- Arrange financing if you're using it
- 04
Construction
Most bathrooms 2–4 weeks; larger renovations vary
Protection goes down first — floors, doorways, HVAC returns. Then demolition, rough-in, inspections where required, and finish work in sequence. One point of contact gives you a weekly look-ahead and tells you before anything shifts. Crews clean up at the end of each day, and your home stays livable wherever the scope allows.
What we need from you- Keep access clear for the crew and secure pets during work hours
- Raise anything you notice immediately — small adjustments are easy mid-build
- Expect daily cleanup and a working home outside the work zone
- 05
Final Walkthrough
Before the final payment
We walk the finished space together and build a punch list from what you see, not what we think is done. Everything on it gets closed out before we ask for the final payment. You get care and maintenance guidance for your new surfaces, plus warranty details on workmanship and manufacturer coverage on the materials installed.
What we need from you- Look closely — grout lines, caulk joints, paint edges, door swings
- Test everything: fixtures, outlets, drainage, hardware
- Keep the documentation for warranty and resale
Emergencies run an expedited version of this
Water, mold and storm damage don't wait for a design phase. On restoration work, assessment and mitigation often start the same day you call — we stop the damage first, document everything for your insurance, and only then move into the planning and rebuild steps above. Same crews, same standards, compressed timeline.
Two other things this process covers
Rental turnovers run on a compressed schedule
Financing fits at the proposal step
Ready for step one?
Free in-home consultation across the Triad, Charlotte metro and southern Virginia.