Water, Mold & Storm Damage Restoration
We respond fast — 24/7, including nights and weekends
Damage doesn't wait for business hours, and neither do we. Call and a person answers — then a crew is on the way.
Live answer 24/7. Crews dispatched same day across the Triad, Charlotte metro and southern Virginia.
What to do right now
- 1Stop the source if it's safe: shut off the water main, or stay clear of an open roof.
- 2Keep everyone out of rooms with standing water, sagging ceilings or downed lines.
- 3Photograph everything before you move, clean or throw anything away.
- 4Move furniture and belongings out of the affected area if you can do it safely.
- 5Don't start demolition — removing material before it's documented can complicate the claim.
- 6Call 336-892-8181. We'll tell you what to do next while a crew is dispatched.
Gas smell, downed power lines or structural collapse: leave the building and call 911 first.
Live answer 24/7 — call or text, whichever is faster for you.
Restoration services
Emergency mitigation and the repairs that follow, handled by one local company.
Water Mitigation
Mold Remediation
Storm Damage & Roof Replacement
Fire & Smoke Damage
We respond fast, and we don't hand you off
Most restoration companies stop at mitigation and leave you to find a contractor for the rebuild. We do both. The crew that dries your house is backed by the same team that reinstalls the flooring, drywall, paint and roof — one contract, one point of contact, from the first phone call to the final walkthrough.
Live answer, 24/7
We work directly with your insurance
Mitigation and rebuild together
Restoration response by city
We dispatch around the clock across every market below. Open your city for local water mitigation, mold remediation and storm damage pages.
- Restoration Services in Greensboro, NC — city overview
- Restoration Services in Winston-Salem, NC — city overview
- Restoration Services in High Point, NC — city overview
- Restoration Services in Kernersville, NC — city overview
- Restoration Services in Clemmons, NC — city overview
- Restoration Services in Lexington, NC — city overview
- Restoration Services in Burlington, NC — city overview
- Restoration Services in Thomasville, NC — city overview
- Restoration Services in Asheboro, NC — city overview
- Restoration Services in Reidsville, NC — city overview
- Restoration Services in Charlotte, NC — city overview
- Restoration Services in Concord, NC — city overview
- Restoration Services in Huntersville, NC — city overview
- Restoration Services in Matthews, NC — city overview
- Restoration Services in Mooresville, NC — city overview
- Restoration Services in Monroe, NC — city overview
- Restoration Services in Gastonia, NC — city overview
- Restoration Services in Kannapolis, NC — city overview
- Restoration Services in Salisbury, NC — city overview
- Restoration Services in Indian Trail, NC — city overview
Restoration FAQs
How fast can you actually get here?
We answer the phone live 24/7 and dispatch same day across the Triad, Charlotte metro and southern Virginia. For active water or an open roof, arrival is typically measured in hours, not days.
Do I call you or my insurance company first?
Call us first if damage is active — stopping the loss comes before paperwork, and most policies expect you to mitigate promptly. We'll document everything from the moment we arrive so your claim is stronger, then you file with the timeline and photos already in hand.
Do you work directly with insurance?
Yes. We document losses the way adjusters expect — dated photos, moisture logs, room-by-room scope in standard estimating format — and we meet your adjuster on site. You choose your own restoration contractor regardless of any carrier preferred list.
Do you handle the repairs too, or only the emergency part?
Both. The same company that dries, remediates or tarps also puts the drywall, flooring, paint, siding and roof back. One contract, one point of contact, no gap between mitigation and rebuild.
Straight answers to the questions we hear most
STRYDE Home responds to water, storm, fire and mold damage across the Triad, Triangle, Charlotte metro and southern Virginia, documents the loss for insurance, and can usually be on site the same day for active emergencies.
When should I call for restoration?
Immediately, for anything involving active or standing water, sewage, smoke or storm-opened building envelope. Water migrates into wall cavities within hours and mold can begin within 24 to 48 hours, so the cost curve rises fast. Call before you start tearing anything out.
How fast can you get here?
For active emergencies we aim for same-day response across our service area, and we can stabilize the property — extraction, tarping, board-up, drying equipment — on that first visit before the full scope is finalized.
Will insurance cover the damage?
Sudden and accidental damage is commonly covered; long-term seepage and deferred maintenance usually are not. We photograph and document conditions, moisture readings and materials removed so your adjuster has what they need, and we can work directly with your carrier.
How much does restoration cost?
Emergency mitigation is priced by the affected area and the equipment days required, which is why we scope it on site rather than quoting blind. When insurance is involved, most homeowners pay their deductible on covered losses. We give you the numbers in writing before reconstruction begins.
Do you service my area?
Yes, most likely. STRYDE Home works across the Piedmont Triad (Greensboro, Winston-Salem, High Point, Burlington, Kernersville, Lexington, Asheboro, Reidsville), the Triangle (Raleigh, Durham, Cary, Chapel Hill, Apex), the Charlotte metro (Concord, Monroe, Gastonia, Kannapolis, Salisbury, Indian Trail) and southern Virginia including Danville, Martinsville and Lynchburg. If your town is close to one of those, call and ask — we will tell you honestly either way.
What should I do before the crew arrives?
Shut off the water at the source if it is a plumbing failure, kill power to affected rooms at the breaker only if it is safe to reach, and photograph everything before you move it. Lift furniture off wet carpet, remove valuables and paper goods, and stay out of rooms with sagging ceilings or suspected sewage.
Read more before you decide
Ready to talk it through? Contact STRYDE Home for a free estimate, or see the areas we serve.
Damage right now? Call 336-892-8181.
Live answer 24/7. Same-day crews across the Triad, Charlotte metro and southern Virginia.