Mold Remediation & Moisture Correction
We respond fast — 24/7, including nights and weekends
Mold needs three things: a spore, a surface, and water. We remove the growth under containment, then fix the water source so it doesn't come back.
Live answer 24/7. Crews dispatched same day across the Triad, Charlotte metro and southern Virginia.
Found mold? Do this before anyone touches it.
- 1Don't scrub, sand or spray it — disturbing growth sends spores through the rest of the house.
- 2Close the door to the room and shut off the HVAC if the area is served by a return vent.
- 3Find and stop the water if you can see the source: a running toilet, a dripping trap, a leaking window.
- 4Photograph the area and note when you first saw it.
- 5Keep anyone with asthma, allergies or a compromised immune system out of the room.
- 6Call 336-892-8181 to schedule an assessment — usually within a few days, sooner if it's active water.
Widespread growth after a flood, or growth in an HVAC system, should be assessed before the system runs again.
Live answer 24/7 — call or text, whichever is faster for you.
What mold remediation covers
- Visual inspection and moisture mapping to find the source, not just the growth
- Containment of the work area with sealed poly barriers and negative air pressure
- HEPA air filtration running throughout the removal
- Removal and bagged disposal of affected porous materials — drywall, insulation, carpet, pad
- HEPA vacuuming and antimicrobial treatment of framing and other salvageable surfaces
- Correction of the moisture source: plumbing repair, flashing, grading, ventilation, vapor barrier
- Post-remediation cleaning and, where required, coordination of independent clearance testing
- Rebuild of everything removed — drywall, insulation, trim, paint, flooring
Inspection and remediation process
Most residential remediations run two to five days on site, depending on the affected square footage and how much rebuild follows.
- 1Assessment: we inspect visible growth, meter surrounding materials, and trace the moisture source.
- 2Written scope: affected area, what gets removed versus treated, containment plan, and price.
- 3Containment and negative air set up before any material is disturbed.
- 4Removal of affected porous materials, bagged and carried out through the containment.
- 5HEPA cleaning and antimicrobial treatment of remaining structure; the space is dried to standard.
- 6Source correction, clearance if required, then reconstruction.
Why homeowners call us for mold
Straight information
We fix the water, not just the mold
Removal and rebuild together
Working with your insurance
Mold coverage depends on how the water got there. When mold results from a covered sudden loss — a burst pipe, a storm-driven leak — carriers commonly cover remediation, though many policies cap mold specifically at a set dollar amount. Long-term maintenance issues like an unaddressed drip or chronic humidity are usually excluded. We document the moisture source clearly, because that finding is what the claim turns on.
- We identify and document the water source, which determines coverage
- Scope, photos and moisture readings supplied in adjuster-ready format
- We'll tell you honestly when a loss is unlikely to be covered before you file
- Many policies carry a specific mold sublimit — we scope to it where that matters
- Independent clearance testing coordinated when your carrier or a sale requires it
FAQs about this service
Can I just clean it with bleach?
On a hard, non-porous surface like tile or glass, surface cleaning is reasonable. On drywall, wood framing or insulation, it isn't — the growth extends into the material where a surface wipe can't reach, and bleach is mostly water, which feeds what's left. Anything past roughly ten square feet, or anything on a porous surface, should be contained and removed rather than wiped.
Do I need a mold test before you start?
Not always. Visible growth with a known moisture source doesn't need a lab to confirm what you can already see, and testing adds cost and delay. Testing is worth it when growth is suspected but not visible, when someone in the home has symptoms and you need to know what you're dealing with, or when a claim or sale requires clearance documentation. In those cases we recommend an independent hygienist — separate from the company doing the removal — so the results aren't self-graded.
Will it come back?
Only if the moisture does. Mold is a symptom; water is the cause. Every remediation we do includes finding and correcting the source — a leaking supply line, a failed flashing detail, a crawlspace with no vapor barrier, a bath fan venting into an attic. If the source isn't fixed, growth returns in weeks no matter how thorough the removal was.
Other restoration services
Water Mitigation
Storm Damage & Roof Replacement
All Restoration Services
Think you have mold? Let's look at it.
Call 336-892-8181 for an assessment. We'll tell you what's actually there and what it takes to fix it.