We respond fast — 24/7, including nights and weekends
Wind, hail, or a tree through the roof. We get the opening covered today, document the damage for your claim, and rebuild the roof and envelope properly.
Live answer 24/7. Crews dispatched same day across the Triad, Charlotte metro and southern Virginia.
Downed power lines or a structural collapse: leave the house, call 911 first, then call us.
Live answer 24/7 — call or text, whichever is faster for you.
Tarping happens immediately. Replacement is typically scheduled within one to three weeks once the claim is settled, and most residential roofs are torn off and reinstalled in a day or two.
Storm work is almost always a claim, and the outcome depends on how well the damage was documented before anything was touched. We inspect and photograph first, meet your adjuster on site, and make sure the scope reflects what's actually on the roof. We're a contractor, not a public adjuster — we don't negotiate your claim for you, but we do supply the evidence and speak the same technical language your carrier does.
Yes. Emergency tarping and board-up are mitigation, not repair, and policies generally expect you to prevent further damage rather than wait. We tarp first, document it, and it gets handled as part of the claim.
From the ground you usually can't. The signs that matter are granule loss in the gutters, bruised or fractured mats you can only feel by hand, creased tabs from wind uplift, and damaged soft metals — vents, flashing, gutter aprons — which are the easiest confirmation of a hail event. We inspect and photograph the whole roof plane by plane and tell you plainly whether there's a claim or not.
Sometimes, but less often than homeowners hope. Partial repairs work on a young roof with an isolated wind loss and available matching shingles. On an older roof, or after widespread hail, a patch won't match in color and won't seal cleanly to weathered shingles — and many carriers will pay for a full slope or full replacement when a matching repair isn't achievable.
Call 336-892-8181 for emergency tarping and a documented roof assessment. Serving the Triad, Charlotte metro and southern Virginia.